Life Happens Technical Support
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Recent activity by Life Happens Technical Support-
Setting up AutoStream
AutoStream is easy to set up and can be done in just a few clicks. Follow to steps below to create your own personalized AutoStream. Navigate to the AutoStream settings page. Click the Select cate...
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Turning off AutoStream
If you change your mind and don't want to use AutoStream anymore you can turn it off by clicking on Clear all and then Save on the AutoStream settings page. You will be prompted to confirm that you...
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Editing a post
Whether it's a post you created or a Life Happens Pro post from the Post Library, you can easily edit the content of the post. First, go to the Post Library or Post Calendar and click on the thumbn...
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Publishing a post
Once you have a post to ready to publish to Facebook, Twitter or Linked, it's easy to publish the post immediately or schedule the post to publish at a time in the future. First, go to the Post Lib...
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Deleting a post
You can permanently delete any posts that have been created by you. Please note, posts originally created by Life Happens Pro cannot be deleted. Deleting a post will permanently delete it from the ...
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Republishing a post
If you want to reuse a post you can easily do so by republishing it. Follow the steps below to republish a post.Find the post you'd like to reuse in the Post Library or Post Calendar and click the ...
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Removing a scheduled post
Once a post has been scheduled you can easily remove it from your Post Calendar. This will change the status of the post to Draft. If you simply want to change the date or time of a scheduled post ...
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Changing the date or time of a scheduled post
If you need to change the date or time after scheduling a post you can easily do so by following the steps below. Go to the Post Calendar or Post Library and find the post you'd like to change. On...
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Calendar view of posts
In addition to being able to see all your posts in the Post Library (For more information on navigating the post library click here) you can also view your posts in a calendar format in the Post Ca...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...