When using a custom domain for sending email campaigns that can increase trust and credibility. You want prospects and clients to see an email address that matches your brand, such as joe@myagency.com. It makes it easier for them to recognize your business and may improve deliverability.

Getting a custom domain

If you don't already have your own email domain we recommend registering for one. It's very easy to find and register your own domain using a domain registration service such as GoDaddy, Network Solutions, Google Domains or Register.com, to name a few.

Validating your domain

Once you have your custom domain you'll need to follow the steps below to set up and validate your domain to work with Life Happens Pro.

1. Add the following CNAME records into your domain registrar, replacing "yourdomain" with the custom domain you are validating:

HOST                                                        DATA
lhpemail.yourdomain.com                       u3813335.wl086.sendgrid.net

s1._domainkey.yourdomain.com             s1.domainkey.u3813335.wl086.sendgrid.net

s2._domainkey.yourdomain.com            s2.domainkey.u3813335.wl086.sendgrid.net

For example, if your email domain is @myagent.com you would add lhpemail.myagent.com to your domain registrar.

The instructions for updating the CNAME record can vary with domain registrars, but we've included links to some of the more common ones below. If you have any questions on how to add the CNAME record to your domain we recommend contacting your domain registrar.

GoDaddy: Add a CNAME record

Network Solutions: How to manage DNS records

Google Domains: Resource records

Register.com: Modify TXT records

2. Let us know once the CNAME records have been added to your domain so we can validate it. You can do so by sending us an email at support@lifehappens.org or using chat. Be sure to include your custom domain in your message.

4. We'll confirm once it validates and you can begin sending emails using your custom domain email address in the From email field when setting up a campaign.

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